BSB41515 Certificate IV in Project Management Practice-secure project informatio
The objective of this assessment is to assess your knowledge as would be required to assist the project team to plan communications, communicate information related to the project and secure project information.
Part 1 Knowledge questions
1. Describe each of the five (5) individual elements in the sender, receiver, message, medium/channel and feedback communication model.
2. Explain two (2) methods (tools/techniques/approaches) to manage communications in the context of the project life cycle and other project management functions.
Exemplar: The implementation of a review and approval process for all communications to project stakeholders is a technique that can be used to manage project communications. The purpose of this process is to ensure that project communications are fit-for-purpose and that they are signed-off by someone with delegated authority before they are distributed. This should assist in ensuring project comms. are targeted to meet the needs of the specific stakeholders to whom they will be distributed, are timely and relevant and will assist in managing stakeholders expectations of the project.
a. Provide two (2) specific examples of project collateral/information that may be considered sensitive e.g. commercially sensitive or of a personal nature.
b.Explain the risk to a project if it does not effectively manage the security of project collateral/information, using at least one (1) of the examples you provided above in part 3a.
c. Name and outline a type of technology (infrastructure or application) OR a policy/process that may be used to secure a project’s information?
4. Outline at least two (2) methods of reviewing the effectiveness (outcomes) of project communications. This can be BEFORE the project communications are distributed to the intended audience OR AFTER they have been distributed.
Exemplar: If the project communications contain a call to action e.g. ‘Register now to attend a project information session.’ – reviewing the effectiveness of the comms. may include monitoring the number of people that have registered to attend the session and comparing this to the number of people to whom the comms. was sent (conversion rate).