Deliverables Required Write a technical proposal for the organisation identified in the scenario. The proposal should only discuss the technical aspects of the project. Do not focus on the managerial aspects such as cost, human and technical resources, etc. Important Notes • You must ensure that the technical proposal is relevant to the scenario given. • Your technical proposal should ideally answer the following questions (but not limited to): 1. What would be the hardware requirements? 2. What would be the software requirements? 3. What would the communication and network for the scenario look like? 4. What would be the data needs and the data storage needs? 5. What would be the structure of the data layout plan? 6. How would the technical proposal being put forth be beneficial for the management and other stakeholders? 7. How would the proposed solution improve operations? 8. What would the limitations of the proposed solution be? 9. Other questions When writing your technical proposal, make sure that you write in a systematic way (the questions above are not given in a systematic manner). Make use of the internet to find out the structure/format of a technical proposal. When writing the technical proposal, assume that this would be submitted to your potential customer (as identified in the scenario given to you). Case Study HealthWay is a privately-owned healthcare facility that has been in business for 10 years and has a good reputation. It is a small hospital that is equipped to treat 20 inpatients at one time. In addition to inpatient care, it provides medical care service to outpatients via clinics specialising in family medicine, gynaecology, and paediatrics. HealthWay’s mission is to provide quality and personalised medical care to the patients. The organisation relies on a traditional file management system for all its business operations and patient record keeping. The management feels that the current system affects the performance of the business and makes patient record maintenance a slow process, thus affecting the quality of patient care. Josh, the President of HealthWay, believes that it is time to review the business and introduce information systems in the organisation to improve overall performance and gain competitive advantage. Josh wants to automate and optimise business operations including human resources, accounting and finance, supply chain management, and administration (although it is not limited to just these areas). He also wants the patients’ data to be arranged in such a way that it can be easily accessed and updated by the hospital staff. As HealthWay is a growing business and expects an increase in the number of patients, Josh sees this as an opportunity for improvement. He also wants the system to help the management in decision-making and planning. He wants an information system that can support all core and support operations of the hospital. Josh has requested your organisation, KSoft, to provide a technical proposal to be further discussed with Healthway’s Chief Technology Officer.
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